Job Title: Operations Officer

Due: September 30, 2024

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Job Description
We are looking for a qualified and efficient Operations Officer to enhance the efficiency and profitability of our operations. The ideal candidate will handle operational tasks and provide administrative support to ensure smooth business functions.

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Responsibilities:

• Handle queries via email, phone, and ticket system based on defined processes.
• Ensure all necessary documents are collected to process requests efficiently.
• Maintain professional relationships with contracting parties.
• Perform routine administrative tasks, including creating invoices and following up on requests within deadlines.
• Utilize good computer skills (Excel, Word, Outlook) for daily operations.

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Requirements and Skills:

• Bachelor's degree or equivalent professional experience.
• Strong organizational skills, attention to detail, and ability to manage time effectively.
• Excellent adaptability, diplomacy, and teamwork abilities.
• Good written and oral communication skills (French is an asset).
• Knowledge of customs, logistics, and import/export processes.
• Basic accounting knowledge is an asset.
• Ability to work an evening schedule and meet deadlines.
• Fast learner and respectful of organizational protocols.

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